Last updated: October 24, 2025
Who we are: Ribentek ("Ribentek AI", "we", "us"). Contact: jbendek@ribentek.com
This policy applies to the ribentekai.com website, the Ribentek AI web/mobile application, and our associated services (e.g., image and video generation, AI agents, CRM, social media scheduler, and third-party integrations).
Name, email, password (hashed), language, timezone, company, and role.
Tax name, VAT/TIN, address, country, last 4 digits of card (through payment provider).
Text/prompts, files (PDF/Word/Excel/CSV/Images/Videos), URLs for indexing, calendars, brand assets.
Messages and metadata processed by AI agents from connected channels (WhatsApp, Facebook Messenger, Instagram, LinkedIn), including sender, timestamp, delivery status, and attachments.
IP, device/browser type, cookies, identifiers, activity logs, errors.
Embeddings, search indexes, intent/sentiment classifications, usage analytics and costs (tokens/video seconds, etc.).
Create and schedule content, generate images (Imagen 4), generate video (Sora 2), operate AI agents, CRM, and approvals.
Support, debugging, fraud/abuse prevention, performance and cost metrics.
Respond to requirements and enforce terms.
Operational notices, product updates, and billing (you can unsubscribe from marketing).
To provide AI features and hosting, we may process your data with trusted third parties, for example:
We configure providers not to use your data for public model training purposes when the provider allows it. We do not sell your data.
Use of information received from Google complies with the Google API Services User Data Policy, including Limited Use requirements.
We comply with WhatsApp Business and Meta platform policies. You are responsible for obtaining necessary consents to contact your users.
We retain your data while you have an account or as required by law. You can request deletion. Upon account closure, we delete or anonymize data within a reasonable period, except for legal obligations or backups.
We apply encryption in transit and at rest, role-based access control, audit logs, workspace isolation, and security best practices. No system is 100% foolproof; we will notify you of incidents as required by applicable law.
We may process data in countries other than yours (e.g., US/EU). We use data processing agreements and standard clauses/terms where appropriate to safeguard your data.
Depending on your jurisdiction, you can access, correct, export, or delete your data, as well as object to or restrict certain processing.
Requests: jbendek@ribentek.com (we may request identity verification).
You can manage notifications and unsubscribe from marketing emails via links in each email or in account settings. Transactional emails (e.g., invoices, security notices) are necessary.
We use essential cookies (login, security) and optional cookies (analytics, performance). We show a consent banner where required by law. You can configure your browser to block cookies, but some features may be affected.
Ribentek AI is not intended for minors under 16 years old (or applicable age of majority). We do not knowingly collect data from minors.
We may update this policy to reflect legislative or service changes. We will post the new update date and, if the change is material, notify you by email or in-app.
If you have questions, rights requests, or complaints, write to us at jbendek@ribentek.com.
Data processed: Prompts, parameters, reference images (if you provide them), generated results, cost metrics. Location: Typically us-central1. Use: Deliver the requested image to you; we do not reuse your images to train public models.
Data processed: Prompts, storyboards, generation parameters, video output, and cost metrics. Use: Create the requested video and host/deliver it under your account.
Data processed: Incoming/outgoing messages, Knowledge Base files, metadata, classification results (intent/sentiment). Use: Respond to your users; if the agent detects interest, create leads in your CRM (per your configuration).
Data processed: Contacts, leads, opportunities, conversation histories (when you connect channels). Use: Help you manage relationships and sales pipeline; you are responsible for content sent to your contacts.